

Your version will be either 16.16.20 or 16.35 depending on whether you have Office 2016 or 2019.

Since you have an Office 365 subscription, the license type should say "Office 365 Subscription." The version and license information should display. To find out which you have, go to the Excel menu and choose About Excel. With an Office 365 subscription you could have either Office 2016 or Office 2019 installed.
#Microsoft open xml converter has stopped working for mac#
Who is ultimately responsible for Office 365 Personal for Mac working properly? Is Apple capable of fixing a Microsoft originated program? Any additional advice or technical assistance phone numbers would be very much appreciated. That was her way of saying Microsoft has exhausted it troubleshootingĮfforts. After being unable to help the Microsoft technical agent told me to ask Apple for help.

The updates have been happening as they should. If the updater does not open automatically after download, double-click the downloaded. Version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If AutoUpdate tells you there are no updates available and yet you know your software is not up to date, download a copy of the current It is possible that because your install is so far behind in updates that AutoUpdate itself is too old to work. Generally, uninstall/reinstall changes nothing. You haven't mentioned the version of Office you're talking about.
